Many large companies promote existing staff to management positions. Applicants for manager posts are usually expected to have betting shop experience. Some larger employers offer management training programmes. Previous experience in a customer service or retail environment can be useful. They also look for an engaging personality and customer service skills. However, number skills are important and some employers may expect a GCSE (A*-C) in maths. There are no set qualifications for betting shop cashiers. Education and Trainingīetting shop staff must be at least 18 years old. Some are found on the larger operators' websites, on specialist websites and in Racing Post.
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Vacancies are usually advertised in local press, or in the shop windows of betting shops. Online betting is growing, but betting shops still make a significant contribution to overall profits. There are also some small bookmaking businesses based on racecourses. Most shops are branches of large chains, but some are independently owned. There are around 8,800 shops in the UK, employing over 40,000 people. Getting Started with this Career Choiceīetting shops are found in towns and cities across the country.
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An area manager covering 100 shops could earn £45,000, plus bonuses. Salaries for shop managers range from around £15,000 to £30,000. Staff may wear a uniform or be expected to follow a smart dress code.īetting shop cashiers may earn between £10,500 and £14,000 for a full-time role. Nowadays most betting shops are modern retail environments with colourful designs, air conditioning, comfortable seating and screens for viewing spots events. Employers may offer overtime or time off in lieu for weekend work. Most employees will be required to work some Saturdays and Sundays as part of a rota system. The busiest day of the week is usually Saturday. There are usually opportunities for part-time work, although this may be easier for cashiers than managers. Most betting shops are open seven days a week, all year round, from around 9am or 10am to 10pm.Ĭashiers may work around 35 to 40 hours a week and managers may work longer hours. For instance, staff must take steps to prevent money laundering, and to deal with people who may have a problem with gambling. All betting shops must follow conditions and codes to ensure they follow the law. The betting industry is regulated by the Gambling Commission. Nowadays betting odds and winning are calculated by computers, but workers need basic maths skills to understand betting odds, take bets and pay out wins accurately. There is often a rush of bets to be placed just before the cut-off point, as the start of a race or game approaches.
Setting sales targets for staff and monitoring their progress.Recruiting and training other staff members.Anticipating and dealing with any disputes or safety issues.Marketing the shop to potential customers and coming up with special promotional ideas.Controlling costs and meeting profit targets.Being alert to any potential fraud, underage gambling or other illegal activity, and taking action to prevent it.Ī betting shop manager is responsible for:.Dealing with customers in a socially responsible way.Balancing the takings at the end of the day.Keeping the counter area clean and tidy.Updating the display boards that show current betting opportunities.
Greeting customers, taking money and accepting bets.Machine-based game terminals that offer virtual racing or roulette at fixed odds.Other events, from the outcome of an election to the possibility of snow on Christmas Day.Sports events, especially horse racing, as well as greyhound racing and football and other matches.They are shown as one number over another, eg 3/1 or 5/2. They are expected to create a light-hearted and relaxed atmosphere by getting to know their customers and their interests to encourage them to return.īetting odds are the chances of winning set against the chances of losing.
Betting shop cashiers and managers accept bets from customers and pay out winnings.
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